Warranty period: the projector host (except lens, lamp, accessories, etc.) is guaranteed for 30 months or 20000 hours (whichever comes first), the lens is guaranteed for 1 month, the optional parts (such as wireless network card, etc.) are guaranteed for 3 months, the remote controller (except battery) is guaranteed for 1 month, the lamp is guaranteed for 6 months, the laser light source is the same as the host, and all above is from the date of shipment.
Warranty responsibility: except for the following conditions that are not within the coverage of warranty, the product or component cannot work normally due to its own quality problems and non-human reasons.
Warranty content: Replacement within warranty (replacement can be made in case of warranty liability failure within five working days from the date of arrival of the goods), return within warranty (return can be made in case of three or more times of optical components, light source and motherboard warranty repair in three months from the date of arrival of the goods), and repair within warranty (within the warranty period, the manufacturer's standard shall be used to free maintenance of warranty liability faults), free ordinary dust removal (excluding deep cleaning such as optical parts or light source dust removal), but door-to-door maintenance or on-site service shall not be provided free of charge, and the disassembly or round-trip delivery expenses shall not be borne.
The service promised by the agent and the service of the additional configuration and gifts shall be provided by the agent seller.
All above is valid in China except for Hong Kong, Macao and Taiwan. WITIW reserves the right of final interpretation within the law.
The Nationwide service is the responsibility of the agent which you purchase the projectors from. If the agent cannot provide the service, please call 0755-82833521.
Service time: Monday to Friday, 8:30 a.m. to 17:30 p.m
Contact information during non working hours or legal holidays: firstname.lastname@example.org , we will contact you within the first working day after receiving your email.